more apple stuff

I'm in the market for a color laser printer. my dad gave me the go-ahead to look for printers, and suggested a certain dell printer. I wasn't very excited about it, even though I know dell laser printers are pretty good. What I did not relish was making the call to customer service to find out the compatibility of a macbook with a dell printer. This was probably common sense to everyone else in the world, but I didn't want to spend upwards of 300 dollars meaninglessly.

Dell Customer Service:
(4 minutes into the call, someone picks up)
Customer Service: (thick Indian accent) 'Ahlo, my name is Mahesh, but you can call me Macky. Thank you for calling Dell Customer Service.
[warning flags: the Indian accent, the scripted messages]
Me: Hi, I'm interested in finding out the compatibility of an apple computer with a dell laser printer.
CS "Macky": Hi, thank you for your patience. You are interested in Dell printer.
Me: I just need to find out if it would work with my Macbook.
CS "Macky": Please hold on 2 minute, please. Could you do that? I have number for you to call.
Me: What?
CS "Macky": Please hold. Thank you for your patience.
Me: [silent]
(8 minutes later)
CS "Macky": OK I have number for you to call. I will transfer you.
Me: [silent]
CS "Macky": OK I have number for you to call. I will transfer you. Please hold OK.
Me: OK.
(5 minutes later, 2 service reps later)
Customer Service #3: (American accent) Hello, Dell Customer Service.

...And they transferred me too. By the time I was on with Customer Service Rep #3, I had already found the answer online, while on hold with #3, and hung up.